NHTSA Complaint #11181657 — 2010 FORD FUSION HYBRID

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SUNNYSIDE MOTOR CO. INC. (944 MAIN ST, HOLDEN, MA 01520, (508) 829-4333) WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WHILE DRIVING 65 MPH. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE LOW TIRE PRESSURE PLACED THE POWER STEERING IN SAFE MODE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,656. *DT