NHTSA Complaint #11176624 — 2010 JEEP LIBERTY

THE FIRST TIME MY SKYSLIDER MALFUNCTIONED WAS WHILE I WAS DRIVING DOWN THE EXPRESSWAY AT 65MPH. INSTEAD OF OPENING STRAIGHT IT WENT SIDEWAYS AND WAS STRUGGLING AGAINST ITSELF- THIS HAD NEVER HAPPENED BEFORE. I ENDED UP HAVING TO STOP ALONG THE SHOULDER BECAUSE I DIDN'T KNOW WHAT WAS HAPPENING. ONCE I WAS FINALLY ABLE TO GET IT INTO THE CLOSED POSITION AGAIN IT WOULDN'T STAY CLOSED ON IT'S OWN WITHOUT WANTING TO FLIP UP AND CAUSE A LOT OF NOISE AND POTENTIALLY MORE DAMAGE. I HAD TO HOLD THE ROOF CLOSE THE REMAINING 20 MINUTES HOME. I TOOK MY CAR TO THE DEALERSHIP WHERE THEY TOLD ME THERE WERE NO PARTS TO FIX IT BUT THEY COULD PERMANENTLY CLOSE IT FOR ME. THEY COULDN'T GUARANTEE IT WOULD BE WATER TIGHT BUT THIS WAS THE BEST THEY COULD OFFER. I ACCEPTED THEN APPROXIMATELY TWO WEEKS LATER AS SOON AS I STARTED THE CAR I STARTED TO HEAR A LOUD NOISE THAT I COULDN'T PLACE BECAUSE IT SOUNDED LIKE IT WAS COMING FROM EVERYWHERE. MY 6 YEAR OLD POINTED OUT THAT THE ROOF WAS MOVING AND I IMMEDIATELY HIT THE CLOSE BUTTON AND WAS ABLE TO GET THE ROOF TO STOP STRAINING AGAINST THE "PERMANENT SEAL" BUT IT WAS TOO LATE AND A FEW PIECES RAINED DOWN ON ME. I HAD TO DRIVE HOME 40 MINUTES ON AN EXPRESSWAY WHERE THE SPEED LIMIT WAS 70 MPH WITH MY HAZARDS ON BECAUSE I COULDN'T GO OVER 60 MPH WITHOUT LOSING MY GRIP OF THE ROOF AND IT FLOPPING AROUND WILDLY- I HAVE A SHORT VIDEO OF THAT PARTICULAR DRIVE BUT CAN'T UPLOAD IT HERE. MY SON WAS TERRIFIED AND THE CAR HAS BEEN SITTING IN OUR DRIVEWAY EVER SINCE BECAUSE IT'S BEEN RAINING HERE AND MY ROOF WON'T CLOSE. I CONTACTED CORPORATE JEEP AND ALL THEY COULD TELL ME WAS THAT THE ROOF ON MY JEEP WAS OUT OF WARRANTY IN 2013, 3 YEARS BEFORE I PURCHASED IT FROM AN AUTHORIZED JEEP DEALER, BALES AUTO MALL IN JEFFERSONVILLE, IN. I HAVEN'T EVEN OWNED THIS VEHICLE FOR 2 YEARS- I HAVE 4 YEARS OF PAYMENTS LEFT...