NHTSA Complaint #11172610 — 2010 JEEP LIBERTY

2010 JEEP LIBERTY SKY SLIDER LEAKING +UNSAFE ROOF+ LEAKING WATER INTO VEHICLE WETTING FLOOR AND SATURATING CARPETS CAUSING SLIPPERY FEET ON GAS AND BREAK PEDDLES. WATER ERODING ELECTRICAL PANEL WHERE THE SKYSLIDER POWER BUTTON IS..... VERY DANGEROUS AND COULD CAUSE ELECTRICAL SHOCK. LEAKING SKYSLIDER FAILED REPAIRS AT ED VOYLES JEEP DEALERSHIP WITH OVER 75 SERVICE RECORDS OVER 4 REPLACED SKYSLIDER ATTEMPTS & HEADLINER REPLACED, I PAID FOR REPLACED CARPET DUE TO DETERIORATION AND SMELL. CHYRLSER LLC HAS HAD MANY CHANCES TO REMEDY PROBLEM @ 101,000 MILE REPAIR & MADE NO OFFER TO BUY BACK / TRADE BUT PROMISED TO FIX WITH EACH REPAIR. VEHICLE WAS SOLD TO ME WITH A SKYSLIDER FEATURE AND THIS SKYSLIDER FEATURE IS FLAWED DESIGN. I SENT DEALERSHIP THE VIDEO SHOWING HOW THE TOP "BURPS" WHEN DOORS ARE CLOSED, SO THE TOP HAS NO SECURE LATCHING FEATURES TO HOLD IT INPLACE AND WHEN THE ELECTRICAL SHORTS OUT DO TO THE EXPOSURE TO WATER & THERE IS A PROBABLE CAUSE FOR THE TOP TO RIP RIGHT OFF THE TRACTS WHILE IN MOTION. PLEASE SEND SOMEONE TO INVESTIGATE THE REPAIRS ORDERS OF ALL JEEP LIBERTY THAT HAVE SKYSLIDERS. I WISH THEY WOULD HAVE BEEN HONEST WITH ME AT THE DEALERSHIP AND THE MANUFACTURE REPRESENTIVE AND JUST SAY WE CANT FIX IT AND WE NEED TO REPLACE IT WITH A VEHICLE THAT REPRESENTS OUR JEEP QUALITY WITH SOMETHING TO THE SAME FEATURE LIKE THE SKYSLIDER FOR THE VERY REASON IT WAS PURCHASED! I HAVE A 4 INCH BINDER WITH ALL MY SERVICE RECORDS, PHOTOS, EMAILS, SERVICE REPORTS AND HAPPY TO MAIL YOU A COPY. DEALERSHIP HAS DONE AN OUTSTANDING JOB..... BUT REALLY SHOULD HAVE STEPPED UP TO PROTECT THE CONSUMER WHEN INSTEAD THEY THREW IN THE TOWEL AND SAID THERE IS NOTHING MORE THEY CAN DO TO FIX THE LEAKING SKYSLIDER. PLEASE DO A RECALL INVESTIGATION OF THE SKYSLIDER LEAKING. VALUE OF REPAIR EXCEEDS VALUE OF PURCHASE... THAT CLASSIFIES A TOTAL LOSS BY LAW >>