NHTSA Complaint #11120131 — 2010 JEEP LIBERTY

THE RETRACTABLE ROOF BROKE AND WILL NOT CLOSE COMPLETELY... CONTACTED THE DEALER AND WAS TOLD IT WOULD TAKE A MONTH TO GET THE PIECES....THAT MONTH IS NOW GOING ON FIVE...WAS GIVEN A NUMBER BY THE DEALERSHIP TO CALL AND PUT IN A COMPLAINT...NOW I HAVE A CASE NUMBER AND A WOMAN WHO CALLS ME EVERY WEEK TELLING ME THEY ARE WORKING ON RECTIFYING THE PROBLEM. I WAS TOLD TODAY THAT THEY ARE UNABLE TO MAKE THE REPLACEMENT PIECES AT THIS TIME BECAUSE THE "MOLD" FOR THE PIECE WAS LOST...SO NOW THEY ARE IN THE PROCESS OF TRYING TO FIND A MANUFACTURER TO MAKE THE "MOLD" TO MAKE THE PIECE...THEN MAKE SURE IT IS SAFE FOR THE PUBLIC....REALLY...I CALL BS..THEY NEED TO TAKE THESE CAR BACK AND RETURN MY MONEY..THIS CANNOT BE LEGAL...I AM MAKING CAR PAYMENTS ON A CAR I CANNOT DRIVE SAFELY...DO THEY NOT REALIZE GOD FORBID SOMEONE DRIVES THEIR CAR LIKE THIS AND GETS INTO AN ACCIDENT AND IS EJECTED FROM THE CAR AND DIES BECAUSE OF A FAULTY ROOF.....LAW SUITS UP THE BUTT...THIS IS JUST RIDICULOUS...I WILL NEVER EVER BUY ANOTHER JEEP EVER....THIS IS SUCH BAD BUSINESS ON THEIR PART.... AND I WILL TELL ANYONE WHO LISTENS TO ME TO NEVER EVER BUY A JEEP ...THEY SHOULD BE ASHAMED OF THEMSELVES