NHTSA Complaint #11172584 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A CLUNKING SOUND EMERGING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE REAR AXLE FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) BACK IN 2015 FOR THE SECOND TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.