NHTSA Complaint #11162433 — 2018 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11162433
Vehicle	2018 DODGE JOURNEY
Component	SEATS
Date of Incident	December 17, 2018
Date Filed	December 19, 2018
Mileage	10,536 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT SWINGING FORWARD.

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