NHTSA Complaint #11161433 — 2017 LINCOLN MKC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11161433
Vehicle	2017 LINCOLN MKC
Component	ENGINE
Date of Incident	December 9, 2018
Date Filed	December 14, 2018
Mileage	49,852 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING), ADDED ANTIFREEZE AND HAD HEAT AGAIN. PARKED MY CAR ON A CEMENT DRIVEWAY AND OBSERVED NO ANTIFREEZE LEAKING, BUT THERE WAS A VERY STRONG AND HORRIBLE SMELL OF ANTIFREEZE BURNING COMING FROM MY EXHAUST ALSO, THINK WHITE SMOKE COMING FROM THE EXHAUST. CAR IS NOW WAITING AT THE FORD DEALER TO FIND OUT WHAT IS WRONG. CAR ONLY HAS 49,852 MILES ON IT.

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