NHTSA Complaint #11161204 — 2014 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11161204
Vehicle 2014 DODGE GRAND CARAVAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY 2014 DODGE GRAND CARAVAN LEFT SIDE SLIDING DOOR HAS SUDDENLY BECOME STUCK. THE VEHICLE WAS JUST SITTING IN MY DRIVEWAY WHEN I CAME OUT ONE MORNING AND IT WOULD NOT OPEN. I CANT UNLOCK IT MANUALLY OR WITH THE FOB. WHEN I GOOGLED THE PROBLEM I SEE THERE IS A SLEW OF PEOPLE ALL OVER THE COUNTRY WITH THE SAME PROBLEM, WITH MANY DIFFERENT YEARS OF GRAND CARAVAN'S. DODGE HAS NOT DONE A RECALL BECAUSE, I UNDERSTAND FROM OTHERS, THAT DODGE IS CHARGING $1100 PER VEHICLE TO FIX THE PROBLEM. CAN YOU PRESS THEM TO DO A RECALL? THIS IS A SAFETY ISSUE SINCE IN AN EMERGENCY TO THE RIGHT SIDE OF THE VEHICLE, PASSENGERS WILL NOT BE ABLE TO EXIT THROUGH THE LEFT SIDE DOOR.

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