NHTSA Complaint #11153972 — 2009 MERCURY MARINER

WHILE TRAVELING APPROXIMATELY 35 MPH, DRIVING IN A STRAIGHT LINE ON A CITY STREET IN TRAFFIC, THE ABS ABRUPTLY APPLIED THE BRAKES - HARD! THE ABS LIGHT CAME ON AND A "CHECK BRAKE SYSTEM" WARNING MESSAGE WAS DISPLAYED. ALSO, THE ELECTRICAL SYSTEM SHUT DOWN AND THE ENGINE LOST POWER. AFTER ABOUT 5 SECONDS, POWER WAS RESTORED AND VEHICLE WAS ABLE TO PROCEED. THIS OCCURRED APPROXIMATELY 8 TIMES OVER A TWO MILE DISTANCE. DURING THE LAST 4 TIMES, THE ENGINE DIED, LOST POWER COMPLETELY, AND NEEDED TO BE TURNED OFF AND RESTARTED TO CONTINUE. THIS FAILURE WAS A DANGEROUS SAFETY HAZARD. VEHICLE WAS TOWED TO ALBUQUERQUE LINCOLN VOLVO. THE PROBLEM WAS DIAGNOSED AS A FAILED ABS MODULE, 9L8Z. THE DEALER REPLACED THE ABS MODULE WITH A FAULTLY MODULE. A SECOND ABS MODULE WAS INSTALLED AND THE VEHICLE WAS DEEMED REPAIRED. THE DEALER DID NOT RETURN THE DEFECTIVE PART FOR ANALYSIS.