NHTSA Complaint #11452337 — 2009 MERCURY MARINER SERVICE BRAKES

Complaint Details

ODI Number	11452337
Vehicle	2009 MERCURY MARINER
Component	SERVICE BRAKES
Date of Incident	January 26, 2022
Date Filed	February 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Second time the power brake pedal assembly has failed. The assembly failed in 19th February 2013 and had to be replaced by Fremont Ford. The power brakes failed completely and it had to be towed in. The part is BM6Z-2455-A. The Power brake assembly electronics failed again in January 26 and I have to drive it into the dealership with failing brakes. I was informed that the part is no longer manufactured and is unavailable from Ford. Failure of brake electronics in this hybrid represents a hazard if the brakes fail from failing electronics and the car is unable to stop. We are currently searching for part from a scrapped vehicle. The car is currently at Livermore Ford 1-925-273-7814. I think that the car should be recalled and defects in power brake module investigated and redesigned part should be installed before other cars brakes fail.

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Other SERVICE BRAKES Complaints

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#11388920 — January 19, 2021 — THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR LEAVES YOU WITH NO BRAKES. THIS IS DUE TO THE ABS HYDRAULIC CONTROL MODULE...

#11373175 — November 5, 2020 — MY DAUGHTER WAS INVOLVED IN AN ACCIDENT DUE TO FAULTY BRAKES. WE HAVE HAD THE VEHICLE IN TO HAVE REPAIRS AT THREE DIF...

#11367005 — October 29, 2020 — OUR SON IS DRIVING THIS CAR WIT 90K MILES ON IT. HAD 1200 OF BREAK WORK DONE AFTER FEELING LIKE THE PEDAL WAS GOING ...

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