2009 MERCURY MARINER — Problems, Recalls & Safety Data
N/A
Safety Rating
419
Owner Complaints
2
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2009 MERCURY MARINER
The 2009 MERCURY MARINER has received a total of 419 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:WHEEL BEARING, STEERING:ELECTRIC POWER ASSIST SYSTEM. 5 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Steering (164 complaints), Engine (53 complaints), and Power Train (41 complaints).
Recalls for the 2009 MERCURY MARINER
NHTSA has recorded 2 recalls for the 2009 MERCURY MARINER, potentially affecting up to 741,454 vehicles.
Recall 15E045000 — SUSPENSION:FRONT:WHEEL BEARING
| 576 vehicles affected
Defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of...
Consequence: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
View full details →Recall 14V284000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 740,878 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or...
View full details →Owner Complaints for the 2009 MERCURY MARINER
419 complaints have been filed with NHTSA for the 2009 MERCURY MARINER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 164 | 3 | 0 | 1 | 0 |
| Engine | 53 | 0 | 0 | 0 | 0 |
| Power Train | 41 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 41 | 1 | 0 | 0 | 0 |
| Electrical System | 21 | 0 | 0 | 1 | 0 |
| Fuelpropulsion System | 15 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 15 | 1 | 0 | 0 | 0 |
| Fuel System Gasoline | 14 | 0 | 0 | 0 | 0 |
| Service Brakes | 11 | 2 | 0 | 1 | 0 |
| Engine And Engine Cooling | 7 | 0 | 0 | 0 | 0 |
| Wheels | 6 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 4 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 3 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 3 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 1 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Air Bagsfrontal | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemignition | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinestoragetank Assembly | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkageshatchbackliftgatelock | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Steeringelectric Power Assist System | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
| Structureframe And Membersunderbody Shields | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My steering has been locking while I am driving and causing loss of steering and control of car. I have contacted crossroads dealer and I have not gotten a response as I am now aware there has been a safety recall on this vehicle.
The power steering stopped working. A note did appear to let me know it wasn’t working. I took it in to the mechanic and he confirmed the power steering wasn’t working.
Drivers rear shock rusted off the wheel well causing wheel to snap and metal frame to hit the ground while I was traveling 40 mph. At this time the other wheels locked up and started squealing causing loss of control of vehicle shooting me across lanes and hitting curbs on both sides. This was heard all the way inside a church and they came running out. If I had not been able to gain control it would have flipped. The vehicle is available for inspection. It has not been reproduced or confirmed by a dealer or independent service other than the tow truck attendant telling me that the car need to be junk because it could not be repaired. The component has not been inspected by the manufacturer, or insurance company as it only has liability insurance. A police officer did show up on seen to direct traffic around vehicle and did see the issue but no report was taken. There was absolutely no indication that this was an issue until a few seconds before it snapped and that was the wheel started to wobble.
Drivers rear shock rusted off the wheel well causing wheel to snap and metal frame to hit the ground while I was traveling 40 mph. At this time the other wheels locked up and started squealing causing loss of control of vehicle shooting me across lanes and hitting curbs on both sides. This was heard all the way inside a church and they came running out. If I had not been able to gain control it would have flipped. The vehicle is available for inspection. It has not been reproduced or confirmed by a dealer or independent service other than the tow truck attendant telling me that the car need to be junk because it could not be repaired. The component has not been inspected by the manufacturer, or insurance company as it only has liability insurance. A police officer did show up on seen to direct traffic around vehicle and did see the issue but no report was taken. There was absolutely no indication that this was an issue until a few seconds before it snapped and that was the wheel started to wobble.
Drivers rear shock rusted off the wheel well causing wheel to snap and metal frame to hit the ground while I was traveling 40 mph. At this time the other wheels locked up and started squealing causing loss of control of vehicle shooting me across lanes and hitting curbs on both sides. This was heard all the way inside a church and they came running out. If I had not been able to gain control it would have flipped. The vehicle is available for inspection. It has not been reproduced or confirmed by a dealer or independent service other than the tow truck attendant telling me that the car need to be junk because it could not be repaired. The component has not been inspected by the manufacturer, or insurance company as it only has liability insurance. A police officer did show up on seen to direct traffic around vehicle and did see the issue but no report was taken. There was absolutely no indication that this was an issue until a few seconds before it snapped and that was the wheel started to wobble.
Safety Rating for the 2009 MERCURY MARINER
NHTSA has not yet tested the 2009 MERCURY MARINER in its New Car Assessment Program.
Technical Service Bulletins for the 2009 MERCURY MARINER
Ford Motor Company has issued 5 technical service bulletins (TSBs) for the 2009 MERCURY MARINER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM 46085 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM...
ASI-44733 — EQUIPMENT
FORD: IN VALVE BODY, A WORN SOLENOID PRESSURE REGULATOR VALVE HAS DIAGNOSTIC TROUBLE CODE (DTC) P0735 STORED AND INDICATION OF REPAIR HISTORY WAS THE VALVE BODY WAS NOT REPLACED PREVIOUSLY. MODEL 2009-10 ESCAPE, MARINER, 2010 FUSION, MILAN. *PE
AS-21624 — POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: THE TRANSMISSION MAY LEAK FLUID FROM A SEAL. 2009-2010 ESCAPE/MARINER. *RM
SB-21321 — STEERING:ELECTRIC POWER ASSIST SYSTEM
FORD/MERCURY: CLUNK NOISE AT STEERING; STOPS DURING FIRST LOCK TO LOCK CYCLE. THE NOISE TYPICALLY OCCURS DURING TIGHT PARKING LOT MANEUVERS. THE CLUNK NOISE HEARD ON THE FIRST STEERING LOCK TO LOCK CYCLE IS A NORMAL CHARACTERISTIC OF THE SYSTEM. *PE
TB-21019 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
FORD: INCREASED SHIFT LEVER EFFORT MAY HAVE DEBRIS OR SOMETHING, SUCH AS SWEETENED DRINKS SPILLED IN/ON THE SHIFTER. SHIFTER REPLACEMENT RESULTING FROM SPILLAGE OR DEBRIS IS NOT WARRANTABLE. *PE
NHTSA Investigations for the 2009 MERCURY MARINER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCURY MARINER
- 2004 MERCURY MARINER — 0 complaints
- 2005 MERCURY MARINER — 100 complaints
- 2006 MERCURY MARINER — 91 complaints
- 2007 MERCURY MARINER — 40 complaints
- 2008 MERCURY MARINER — 554 complaints
- 2009 MERCURY MARINER (current)
- 2010 MERCURY MARINER — 393 complaints
- 2011 MERCURY MARINER — 119 complaints
Other MERCURY Models
- MERCURY SABLE — 7,190 total complaints
- MERCURY GRAND MARQUIS — 4,949 total complaints
- MERCURY MILAN — 3,211 total complaints
- MERCURY COUGAR — 2,646 total complaints
- MERCURY MOUNTAINEER — 2,646 total complaints
- MERCURY VILLAGER — 2,205 total complaints
- MERCURY MYSTIQUE — 1,510 total complaints
- MERCURY TRACER — 754 total complaints