2010 MERCURY MARINER — Problems, Recalls & Safety Data
N/A
Safety Rating
393
Owner Complaints
3
Recalls
6
Service Bulletins
1
Investigation
Overview of the 2010 MERCURY MARINER
The 2010 MERCURY MARINER has received a total of 393 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION:FRONT:WHEEL BEARING, STEERING:ELECTRIC POWER ASSIST SYSTEM. 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Vehicle Speed Control (66 complaints), Engine (61 complaints), and Steering (59 complaints).
Recalls for the 2010 MERCURY MARINER
NHTSA has recorded 3 recalls for the 2010 MERCURY MARINER, potentially affecting up to 1,070,719 vehicles.
Recall 16V777000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 329,265 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will...
View full details →Recall 15E045000 — SUSPENSION:FRONT:WHEEL BEARING
| 576 vehicles affected
Defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of...
Consequence: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
View full details →Recall 14V284000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 740,878 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or...
View full details →Owner Complaints for the 2010 MERCURY MARINER
393 complaints have been filed with NHTSA for the 2010 MERCURY MARINER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Vehicle Speed Control | 66 | 1 | 0 | 2 | 0 |
| Engine | 61 | 0 | 1 | 2 | 0 |
| Steering | 59 | 1 | 0 | 6 | 0 |
| Fuelpropulsion System | 57 | 0 | 0 | 0 | 0 |
| Power Train | 57 | 0 | 1 | 0 | 0 |
| Electrical System | 28 | 1 | 1 | 2 | 0 |
| Unknown Or Other | 11 | 0 | 0 | 0 | 0 |
| Structurebody | 7 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 6 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 6 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 4 | 0 | 1 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 3 | 0 | 0 | 0 | 0 |
| Visibilityglass Siderear | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontalsensorcontrol Module | 1 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedelivery | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 0 | 0 |
| Steeringcolumn | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilityrear Window Wiperwashermotor | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2010 Mercury Mariner. The contact stated that after starting the vehicle, the message "Power Steering Assist Failure" was displayed, and the steering wheel became extremely difficult to turn in either direction. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering), which the contact related to the failure. The cause of the failure was not yet determined. The failure mileage was 185,000.
Me and my wife purchased a vehicle from a private seller to use for personal commute. A month later we started to notice more issue were occurring with the car then stated from the seller. I took it to an auto body shop to get it inspected and possibly serviced and upon that inspection the clerk stated that there was a milage adjustment done to the vehicle. We contacted the seller to try and return the vehicle and receive our money back, but the dealer refused and requested us to resell it.
Me and my wife purchased a vehicle from a private seller to use for personal commute. A month later we started to notice more issue were occurring with the car then stated from the seller. I took it to an auto body shop to get it inspected and possibly serviced and upon that inspection the clerk stated that there was a milage adjustment done to the vehicle. We contacted the seller to try and return the vehicle and receive our money back, but the dealer refused and requested us to resell it.
Me and my wife purchased a vehicle from a private seller to use for personal commute. A month later we started to notice more issue were occurring with the car then stated from the seller. I took it to an auto body shop to get it inspected and possibly serviced and upon that inspection the clerk stated that there was a milage adjustment done to the vehicle. We contacted the seller to try and return the vehicle and receive our money back, but the dealer refused and requested us to resell it.
The passenger side of the subframe has holes and will veer hard right when it brakes
Safety Rating for the 2010 MERCURY MARINER
NHTSA has not yet tested the 2010 MERCURY MARINER in its New Car Assessment Program.
Technical Service Bulletins for the 2010 MERCURY MARINER
Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2010 MERCURY MARINER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB-14-0157 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING. MODEL 2008-12 ESCAPE, MARINER. *PE
CSP-13N03 — ELECTRICAL SYSTEM
FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MARINER. *PE UPDATED 5/7/14. *PE
ASI-32332 — ENGINE
FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ESCAPE, MARINER, FUSION, MILAN. *PE
SB-44300 — POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE
TSB-11-2-10 — ENGINE AND ENGINE COOLING:ENGINE
FORD: THERE MAY BE A HARD START OR ROUGH IDLE ACCOMPANIED WITH TWO TROUBLE CODES. THE PROBLEM MAY HAVE TO DO WITH CAMSHAFT TIMING. 2010-2011 FUSION/ESCAPE/MILAN/MARINER. *RM
TSB-11-2-9 — VISIBILITY:GLASS, SIDE/REAR
FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM
NHTSA Investigations for the 2010 MERCURY MARINER
NHTSA has opened 1 investigation into potential safety defects in the 2010 MERCURY MARINER.
Investigation PE11016 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Closed
Opened:
Rear Liftgate Window Glass Breakage
Other Model Years of the MERCURY MARINER
- 2005 MERCURY MARINER — 100 complaints
- 2006 MERCURY MARINER — 91 complaints
- 2007 MERCURY MARINER — 40 complaints
- 2008 MERCURY MARINER — 554 complaints
- 2009 MERCURY MARINER — 419 complaints
- 2010 MERCURY MARINER (current)
- 2011 MERCURY MARINER — 119 complaints
Other MERCURY Models
- MERCURY SABLE — 7,190 total complaints
- MERCURY GRAND MARQUIS — 4,949 total complaints
- MERCURY MILAN — 3,211 total complaints
- MERCURY COUGAR — 2,646 total complaints
- MERCURY MOUNTAINEER — 2,646 total complaints
- MERCURY VILLAGER — 2,205 total complaints
- MERCURY MYSTIQUE — 1,510 total complaints
- MERCURY TRACER — 754 total complaints