NHTSA Complaint #11388920 — 2009 MERCURY MARINER SERVICE BRAKES

Complaint Details

ODI Number	11388920
Vehicle	2009 MERCURY MARINER
Component	SERVICE BRAKES
Date of Incident	January 14, 2021
Date Filed	January 19, 2021
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR LEAVES YOU WITH NO BRAKES. THIS IS DUE TO THE ABS HYDRAULIC CONTROL MODULE FAILING SAME AS OTHER ONES IN FORD AND MERCURY'S BEING RECALLED. THIS IS TERRIBLE AND DANGEROUS AND THEY REFUSE TO HELP EVEN THOUGH THOUSANDS OF CUSTOMERS WITH MARINERS AND ESCAPES ARE HAVING IDENTICAL PROBLEMS. DOES MULTIPLE PEOPLE HAVE TO DIE BEFORE THEY RECALL THESE? THIS HAPPENED WHILE ON THE HIGHWAY AT 65MPH. TERRIBLE AND DANGEROUS.

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