NHTSA Complaint #11145251 — 2015 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11145251
Vehicle 2015 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I HAD OIL CHANGED AT THE MECHANIC SHOP. A WEEK LATER I DROVE IN THE CITY, THE OIL LIGHT CAME ON AND OFF. THEN THE CAR JUST SHUT DOWN. I HAD IT RESTARTED AND WENT HOME. I CHECKED THE OIL IT WAS ALMOST GONE. TOOK IT BACK TO THE SHOP. THEY CHECKED EVERYTHING AGAIN AND COULDN'T FIND ANYTHING WRONG WITH IT. NO LEAKS. THEY DON'T KNOW WHAT WENT WRONG. I CONTACTED THE OTHER MECHANIC. HE IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. HE HAD OTHER CUSTOMERS WITH SAME PROBLEMS. IT IS THE POWERTRAIN. WE HAVE TO ADD OIL WEEKLY TO KEEP OIL INSIDE.. IT KEEPS BURNING UP.

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