NHTSA Complaint #11652193 — 2015 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11652193
Vehicle	2015 KIA SORENTO
Component	POWER TRAIN
Date of Incident	March 4, 2025
Date Filed	April 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Engine died in the middle of the right of way suddenly and would not restart. Knocking sound ensued when restart was attempted. Within the previous 48 hours, the engine had been topped off with 2 quarts of oil. The dealership it was towed to to assess the issue confirmed they added an additional 3 quarts of oil during the assessment. They confirmed the engine would need to be replaced. Mileage at the time of incident was 68K. Kia corporate confirmed they would not replace the engine since there are 4 owners on the vehicle history, and the warranty expired at 60K miles as a result.

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