NHTSA Complaint #11579810 — 2015 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11579810
Vehicle 2015 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the remedy for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); the VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.

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