NHTSA Complaint #11579452 — 2015 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11579452
Vehicle 2015 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The 4 wheel drive and all wheel. During the first snow I went to use it because I live on the top of a large hill it I had no traction at all I was all over the road and had a terrible time getting out of the way of another car. My Husband had to tow me up the hill into the driveway. It had worked last winter and I had no warning it wasn't working. I took my car to the KIA dealership they confirmed it is the 4 wheel and all wheel drive and I could have it fixed for $2,262.15 and then they would guarantee the parts for the life of the car. Only inspected by the dealership. The warning light did not come on till after I tried to use it during the snow storm. I already know there is a service bulletin on this issue and don't think that it is fair I pay for there issue and they will guarantee it after.

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