NHTSA Complaint #11139973 — 2016 CADILLAC XTS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11139973
Vehicle	2016 CADILLAC XTS
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2018
Date Filed	October 12, 2018
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CUE RADIO, CLIMATE, NAVIGATION, BLUETOOTH SYSTEM KEEPS FREEZING UP. NOW THE SCREEN HAS BEGUN TO SPIDER CRACK. THIS IS A VERY COMMON PROBLEM AMOUNT ALL CADILAC'S MODELS USING THE CUE SYSTEM. IT IS STRANGE THAT THEY HAVEN'T A RECALL AND FIX.

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Recent Complaints for the 2016 CADILLAC XTS

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#11529742 — UNKNOWN OR OTHER — June 30, 2023 — The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to con...