NHTSA Complaint #11139685 — 2011 FORD FOCUS LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	11139685
Vehicle	2011 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	April 15, 2015
Date Filed	October 11, 2018
Mileage	88,254 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK. YEARS LATER, THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT HAD TO TIE DOWN THE DOOR TO KEEP IT CLOSED. THE CONTACT CALLED LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 88,254. *TT UPDATED 12/03/18*JB

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