NHTSA Complaint #10638670 — 2011 FORD FOCUS LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10638670
Vehicle	2011 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	September 12, 2012
Date Filed	September 24, 2014
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE POWER LOCKS ON ALL FOUR DOORS MALFUNCTIONED. THE DEALER STATED THAT THE LOCKING MECHANISMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE FRONT PASSENGER DOOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

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