NHTSA Complaint #11132891 — 2013 FORD EXPLORER

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11132891
Vehicle	2013 FORD EXPLORER
Component	VISIBILITY:WINDSHIELD
Date of Incident	August 31, 2018
Date Filed	October 2, 2018
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT UNKNOWN SPEEDS, THE PASSENGER SIDE WINDSHIELD TRIM DETACHED FROM THE VEHICLE. IN ADDITION, THE DRIVER SIDE WINDSHIELD TRIM WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (REUTHER FORD, 1325 MCNUTT ST, HERCULANEUM, MO 63048, (636) 931-9393) WHERE IT WAS DIAGNOSED THAT THE BRACKETS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 87,000.

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