NHTSA Complaint #11507626 — 2013 FORD EXPLORER

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11507626
Vehicle	2013 FORD EXPLORER
Component	VISIBILITY:WINDSHIELD
Date of Incident	September 28, 2022
Date Filed	February 16, 2023
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2013 Ford Explorer. The contact stated while driving 70 MPH, she heard a popping sound on the driver’s side of the vehicle. The contact stated that when she arrived at her residence, she became aware that the windshield trim panel had detached from the rear windshield and cut the rubber seal around the window. The vehicle was taken to the dealer and the driver’s side windshield trim panel was replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 70,000.

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