NHTSA Complaint #11547852 — 2013 FORD EXPLORER

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number 11547852
Vehicle 2013 FORD EXPLORER
Component VISIBILITY:WINDSHIELD
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was driving down the interstate and heard a very loud bang, we thought someone had shot at the vehicle. It scared me and I swerved off the highway almost hitting the sidewall. The car behind me went off the road also. I went to check on them and their windshield was busted as well. It was dark out, and we knew something hit us, but we couldn't figure out what it was. When I woke up the next morning, I noticed the windshield trim was missing. It had flown off and hit the car behind me. Called the dealership and said it's a known issue but no recall on it. This could've killed me and my kids or the people behind me. The fact that it's a known issue and not rectified scares me.

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