NHTSA Complaint #11130886 — 2016 MAZDA CX-5

I PURCHASED THIS VEHICLE WITH 36K MILES ON IT, CLEAN CARFAX, WITH ONLY 1 OWNER. WITHIN AN HOUR FROM DRIVING IT HOME FROM THE DEALERSHIP, I NOTICED AN ISSUE WHEN PUTTING IT IN DRIVE. THERE WAS A 5 SECOND DELAY. EVERY SINGLE TIME I PUT IT ON DRIVE, THE DELAY WOULD HAPPEN. IF YOU STEPPED ON THE GAS, IT WOULD ACT AS IF IT WERE IN NEUTRAL AND VIOLENTLY JOLT FORWARD. LUCKILY, I WAS IN A PARKING LOT AND I WAS ABLE TO AVOID ACCIDENTS. I PURCHASED THIS CAR TO TRANSPORT MY CHILDREN BUT I NO LONGER FEEL THAT IT IS SAFE. THE SOLUTION I WAS GIVEN AT THE DEALERSHIP WAS THAT THE TRANSMISSION MAY POTENTIALLY NEED TO BE REPLACED. NOW I UNDERSTAND WHY IT TOOK THEM 3 MONTHS TO SELL THIS CAR. I FEEL LIKE THIS IS UNETHICAL.