NHTSA Complaint #11128008 — 2016 JEEP CHEROKEE

I'VE HAD THE JEEP LESS THAN 2 YEARS . ONLY 14000 MILES ON IT . THE TRANSMISSION STARTED JERKING AND LUNDGING WHEN IT DOWN SHIFTED OR STARTED OFF FROM A STOP. MY DAUGHTER AND I WHERE COMING BACK FROM THE HUMAN SOCIETY. WHILE DRIVING AT ABOUT 50 MPH I HAD TO SLOW DOWN FOR ON COMING TRAFFIC.THE JEEP SHIFTED TO A LOWER GEAR AND LUNGED SO FIERCELY I THOUGHT THE TRANSMISSION HAD FALLEN OFF THE VEHICLE. THE VEHCLE IMMEDIATELY SHUT DOWN. I WAS AT A COMPLETE STOP. LIGHTS STARTED FLASHING SERVICE TRANSMISSION. I HAD NO POWER TO MOVE. IM ON AN OVER PASS WITH TRAFFIC AND THERES NO WHERE TO GO IN THE MIDDLE OF TRAFFIC. BY CHANCE THE JEEP WAS ABLE TO START AND ACCELERATE TO 5MPH AND GET TO A SAFE PLACE TO PULL OVER. IT WAS A VERY SERIOUS HAZARD FOR ME AND MY DAUGHTER AND OTHER DRIVERS WE BASICALLY GLIDED TO A COMPLETE STOP IN THE MIDST OF TRAFFIC WHILE DOING 50MPH. THAN STARTING IT UP AND ONLY DOING 4 TMPH. THIS WAS CLEARLY A VERY DANGEROUS SITUATION. I DONT FEEL SAFE OR CONFENDENT. I PAID A PREMIUM PRICE FOR A VEHICLE THAT SHOULD BE DEPENDABLE AND SAFE. NOW THE JEEP WONT START. THE REAR BUTTON TO CLOSE THE HATCH HAS QUIT WORKING. THE START BUTTON WILL NOT START THE CAR AT ALL. WHEN IT STARTED TO MALFUNCTION. IT WOULD HESATATE AS IF THE BATTERY WHERE DEAD. WHEN IT DID START THE SETTINGS 'CLIMATE CONTROL WOULD BE SET TO DEFROST. THE A WOULD SHOW UP ON THE FACE WITHOUT BEING PRESSED. AND EVENTUALLY THE SCREEN WOULD NOT REACT TO TOUCH AT ALL. AND THE RADIO WOULDNT PLAY. BUT ALL ELISE SEEMED TO WORK WITHOUT A PROBLEM. THE WINDOWS WORKED FINE THE LIGHTS WHERE BRIGHT. THERE WASNT A PROBLEM WITH THE BATTERY. I AM APPLAUDED THAT JEEP WOULD THINK THIS IS ACCEPTABLE FOR A NEW VEHICLE IM THE COMSUMER. I PAID FOR A PRODUCT THAT HAS TO AND IS A TO CERTAIN EXPECTATIONS.