NHTSA Complaint #11122629 — 2014 FORD ESCAPE VISIBILITY/WIPER

Complaint Details

ODI Number	11122629
Vehicle	2014 FORD ESCAPE
Component	VISIBILITY/WIPER
Date of Incident	August 9, 2018
Date Filed	August 29, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE MALFUNCTION OCCURRED INTERMITTENTLY. THE DEALERSHIP WAS CONTACTED AND ADVISED THAT THE WINDSHIELD WIPERS HAD TO BE MANUALLY RESET IN ORDER TO OPERATE CORRECTLY. ALSO THAT THE WIPERS WERE OLD WHICH CAUSED THE DRAG AND WHEN THEY HEATED UP IT CAUSED A MALFUNCTION. THE CONSUMER FELT THIS WAS A LIABILITY.*JS

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