NHTSA Complaint #11120795 — 2018 FORD EXPLORER VISIBILITY/WIPER

Complaint Details

ODI Number	11120795
Vehicle	2018 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	August 1, 2018
Date Filed	August 18, 2018
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FRONT SOUND SCREEN WINDSHIELD SEEMS VERY SOFT AND WEAK. SLIGHTEST STRIKE FROM ROAD DEBRIS CAUSES CHIP OR CRACK. DEBRIS STRIKES REGARDLESS OF AMOUNT OF IMPACT HAS CAUSED CHIPPING, CRACKS, AND VISIBLE SCRAPES OF MATERIAL. WINDSHIELD IS SOUND SCREEN AND SEEMS MADE OF EXTREMELY SOFT MATERIALS MAKING VULNERABLE TO EASY DAMAGE WHICH IS SAFETY RISK TO DRIVER AND OCCUPANTS WHILE DRIVING REGARDLESS OF ON HIGHWAY OR CITY STREET.

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