NHTSA Complaint #11120186 — 2010 FORD FUSION HYBRID
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11120186 |
| Vehicle | 2010 FORD FUSION HYBRID |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
A $300 DOLLAR COST AT A FORD DEALERSHIP JUST TO RESET A MODULE OF THE STEERING WHEEL IS UNJUSTIFIED. SEEMS LIKE IT WOULD BE A MANUFACTURE'S DEFECT. MY 18 YEAR OLD DAUGHTER DRIVING THIS CAR WHEN ALL OF A SUDDEN THE STEERING WHEEL JUST WON'T FUNCTION TO MAKE A TURN IS A GRAVE CONCERN TO A PARENT NOT TO MENTION A HEALTH HAZARD TO ANY DRIVER. SHE WAS PULLING OUT OF A PARKING SPACE AND WHEN SHE INTENDED TO TURN THE WHEEL TO STRAIGHTEN OUT, THE WHEEL BECAME HARD TO TURN. SHE COULD ONLY MOVE IT FORWARD BACK INTO THE SPACE. I FEEL IT MERITS A RECALL NOW AND NOT WAIT FOR A FATAL CASE...
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