NHTSA Complaint #11118266 — 2017 CADILLAC XT5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11118266 |
| Vehicle | 2017 CADILLAC XT5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
THE "CUE" SYSTEM HAS MALFUNCTIONED. I HAVE NO NAVIGATION OR RADIO AND AM UNABLE TO SEE HOW THE CONTROLS ARE SET FOR CLIMATE CONTROL. ALSO, THE 360 DEGREE CAMERAS FAIL INTERMITTENTLY INCLUDING THE BACKUP CAMERA LEAVING ME BLIND WHEN PARKING OR BACKING UP. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP FIVE TIMES AND CADILLAC HAS NOW DECLARED MY VEHICLE A "LEMON" AND IS REPURCHASING IT. INTERESTINGLY, I'VE BEEN DRIVING TO CADILLAC DEALERSHIPS THROUGHOUT CENTRAL FLORIDA AND HAVE NOTICED A HIGH NUMBER OF XT5'S WITH THEIR DASHBOARDS COMPLETELY DISASSEMBLED IN THEIR SERVICE AREA. ONE SERVICE TECH ADMITTED HE'S ALSO SEEN THIS ISSUE IN OTHER XT5'S. THIS SOUNDS LIKE IT COULD BE A PATTERN AND CADILLAC IS DENYING TO ME THAT THERE IS A PROBLEM.
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