NHTSA Complaint #11699228 — 2017 CADILLAC XT5 AIR BAGS

Complaint Details

ODI Number	11699228
Vehicle	2017 CADILLAC XT5
Component	AIR BAGS
Date of Incident	September 17, 2025
Date Filed	November 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And I asked dealership why they used Velcro and dashmat to conceal damage. No response.

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