2017 CADILLAC XT5 — Problems, Recalls & Safety Data
4/5
Safety Rating
177
Owner Complaints
1
Recall
94
Service Bulletins
0
Investigations
Overview of the 2017 CADILLAC XT5
The 2017 CADILLAC XT5 has received a total of 177 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 94 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (25 complaints), Engine (22 complaints), and Power Train (22 complaints).
Recalls for the 2017 CADILLAC XT5
NHTSA has recorded 1 recall for the 2017 CADILLAC XT5, potentially affecting up to 1,844 vehicles.
Recall 16V802000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 1,844 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782...
View full details →Owner Complaints for the 2017 CADILLAC XT5
177 complaints have been filed with NHTSA for the 2017 CADILLAC XT5. Below is a breakdown by vehicle component.
Most Recent Complaints
I have a 2017 Cadillac xt5 which the transmission is kicking and has a shattering issue car was just over the warranty and was told I have to pay for a replacement car had 70k miles and was told from a mechanic that there was a recall on these cars when I checked my vin the car is not under recall but is presenting the same issue as the ones under recall.. I took it to amoco replace fluid and car still has issue. Iam trying to see my options on how to go about it..
9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And I asked dealership why they used Velcro and dashmat to conceal damage. No response.
9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And I asked dealership why they used Velcro and dashmat to conceal damage. No response.
Catalytic Converter on my 2017 XT5 had weld crack Oct 2025. Causing loud noise and exhaust to enter cabin of vehicle. This was the second convertor to do this. In 2023 I had to have the other catalytic convertor on this same vehicle changed out by the Sewell Cadillac dealership for the same problem. That time I only had 50,000 miles on the car so the dealership did it for free (after I found that they had to cover up to 80,000 and they acted like they didn't know that and had quoted me $2000). This time in 2025 I had 80,805 miles so I had to pay $1010 to have it replaced by an outside repair shop. The technician says since we had to have them both replaced and the car is only 8 years old, it is probably a design flaw. He told me to report it. I see another complaint for the same thing and I see they did a recall on some from California vehicles for something with the catalytic convertor and a recall on some in 2022 and 2023 vehicles for an issue with the catalytic convertor. I expected better from GM and Cadillac. I wonder how many other Cadillac XT5 owners have had this problem but haven't known to report it. You should contact the Cadillac dealerships and see how many they have changed out.
Check engine code p0128. driver assistance, air conditioning and steering affect.
Safety Rating for the 2017 CADILLAC XT5
The 2017 CADILLAC XT5 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 CADILLAC XT5
General Motors, LLC has issued 94 technical service bulletins (TSBs) for the 2017 CADILLAC XT5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18-NA-063 — EXTERIOR LIGHTING
This technical bulletin provides repair information to correct customer concerns of multiple electrical issues, dead battery, start/stop inoperative, instrument cluster and switch backlighting remain illuminated.
PIT6001A — STEERING
This Preliminary information communicates a technician may replace a steering gear and after programming it, find communication codes set and a loss of steering assist. The technician is advised to place a SPAC case on the new part number now found in EPC. The part will be available mid-May 2023
PIC6424 — BACK OVER PREVENTION:SOFTWARE
This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.
19NA243 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure for replacing the body plugs due to water leaking through the body plug above the connector X500 causing the connector to be corroded.
PIT5606H — ELECTRICAL SYSTEM
This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie...
PIC6236D — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon on, a ?Service Transmission Now, Unable to Shift Soon? message or possibly the vehicle will not shift out of park at times. Technician will find Diagnostic Trouble Code P07BE or P17F3 in the Chassis...
PIT5606G — VISIBILITY
This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie...
PIT5606F — ELECTRICAL SYSTEM
This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie...
PIT5662C — EQUIPMENT
This Preliminary information communicates information to diagnose DTC C056D or C056E.
17NA272 — ENGINE
This technical bulletin provides a procedure to replace the engine for vehicles that have the condition of Loud Noise, Malfunction Indicator Lamp Illuminated, and/or No Start with DTC P0016, P0017, P0018, or P0019 Set, due to a broken engine crank sprocket.
Showing 10 of 94 technical service bulletins.
NHTSA Investigations for the 2017 CADILLAC XT5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT5
- 2013 CADILLAC XT5 — 0 complaints
- 2014 CADILLAC XT5 — 0 complaints
- 2015 CADILLAC XT5 — 0 complaints
- 2017 CADILLAC XT5 (current)
- 2018 CADILLAC XT5 — 86 complaints
- 2019 CADILLAC XT5 — 43 complaints
- 2020 CADILLAC XT5 — 26 complaints
- 2021 CADILLAC XT5 — 17 complaints
- 2022 CADILLAC XT5 — 13 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints