2017 CADILLAC XT5 Suspension Problems

The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was informed that the rear toe links were loose. The vehicle was taken to the local dealer two years prior for a toe link replacement, but the failure occurred. The manufacturer was not contacted. The failure mileage was approximately 15,000.

Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealership they also state they found nothing. These errors continue to pop up intermittently and my Cadillac app reports them as needing service.

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER BUMPS IN THE ROADWAY, THERE WAS AN ABNORMAL SQUEAKING SOUND DETECTED FROM THE FRONT END. THERE WAS AN ABNORMAL SQUEAKING AND GROWLING NOISE DETECTED FROM THE DRIVER'S AND PASSENGER'S SEATS. THE DRIVER'S SEAT APPEARED TO HAVE A HOLE. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THERE WAS A VIBRATION IN THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN SEVERAL TIMES TO INTEGRITY CADILLAC (6025 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 954-7632) AND DIAGNOSED THAT THE PASSENGER'S SEAT AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 5,500.

PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD. THE FIRST TIME IT OCCUR IN MAY 2017 IT CAUGHT ME OFF-GUARD AND THE VEHICLE MOVED BACKWARDS ABOUT 3 FEET. SINCE THEN THIS HAS OCCURRED ABOUT 12 TIMES AND HAVE RETURNED THE VEHICLE TO THE DEALER FOR SERVICE, NO ISSUES FOUND OR REPEATED. RETURNED THE VEHICLE AGAIN 8/28/17 FOR SERVICE FOR THE SAME REASON. ALSO THE SUSPENSION IS VERY ROUGH, WHEELS FELL LIKE THEY ARE CONSTANTLY SHAKING, LARGE BUMPS IN THE ROAD CAUSE THE VEHICLE TO LOOSE TRACTION AND DEVIATE FROM LANE OF TRAVEL. STEERING MAKES A LOUD WHINING/CLICKING NOISE. STEERING WAS SERVICE IN JULY AND FOUND LOOSE MECHANICAL ITEM. 3 WEEKS LATER THE SAME NOISE HAS RETURNED. I BELIEVE THE WAY THE VEHICLE HANDLES BUMPS IN THE ROAD IS CAUSING THE STEERING ISSUE....

CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON ALL DUE TO SIGNIFICANT AND CONSTANT VIBRATION AT ALL SPEEDS.