NHTSA Complaint #11668828 — 2017 CADILLAC XT5

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11668828
Vehicle 2017 CADILLAC XT5
Component SUSPENSION
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was informed that the rear toe links were loose. The vehicle was taken to the local dealer two years prior for a toe link replacement, but the failure occurred. The manufacturer was not contacted. The failure mileage was approximately 15,000.

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