NHTSA Complaint #11118240 — 2016 FORD F-250

SINCE THE DAY I PURCHASE THIS TRUCK NEW I HAVE A VIBRATION FROM THE REAR OF THE TRUCK. I TOOK ITT TO FORD TWO TIMES EACH TIME THEY TOLD ME IT WAS NORMAL . THAT'S SECOND TIME THAT I TOOK IT IN THE SERVICE MANAGER ROAD IN THE TRUCK AND FELT THE VIBRATION AND SAID THAT IT WAS BAD. THEY KEPT THE TRUCK FOR 24 HOURS AND THEN CALLED ME AND TOLD ME IT WAS NORMAL. THEY SAID THESE TRUCKS WERE MADE TO CARRY WEIGHT THAT'S THE REASON WHY IT VIBRATES . THIS IS ALSO A FOUR-DOOR TRUCK WHICH CARRIES PASSENGERS. THE VIBRATION IS SO BAD THAT IF THERE WAS A BABY IN THE BACKSEAT SLEEPING IT WOULD NOT BE ABLE TO SLEEP. THE VIBRATIONS THOUGHTS ABOUT 60 MILES AN HOUR ON THE HIGHWAY . THEY STARTED HAPPENING FROM THE DAY I PURCHASE THE TRUCK IN DECEMBER 2016 .