NHTSA Complaint #11113003 — 2018 FORD EXPLORER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11113003
Vehicle 2018 FORD EXPLORER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 6,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

PURCHASED MY EXPLORER ON MAY 28, 2018, VEHICLE CURRENTLY HAS LESS THAN 6,000 MILES ON IT AND THIS MORNING, MY DAUGHTER USED THE REMOTE TO UNLOCK THE DOORS AS IT SAT PARKED ON OUR DRIVEWAY, CLIMBED IN AND CLOSED THE FRONT PASSENGER DOOR AND THE BACK WINDOW SHATTERED. GLASS WAS INSIDE, OUTSIDE AND THEN PIECES CONTINUED TO FALL. THE BOTTOM OF THE WINDOW HAS SMALL CHUNKS OUT OF IT ON THE EDGES AS WELL.

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