NHTSA Complaint #11112546 — 2015 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11112546 |
| Vehicle | 2015 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,181 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICLE IS UNSAFE AND CAN CAUSE FATALITY ON THE ROAD. MY CURRENT MILEAGE IS 53,181 AND IN NO WAY SHOULD THE STEERING SYSTEM FAIL. MY CAR IS IN THE SHOP AT THE DEALER AND THE COST FOR REPAIR IS $2100.00 PLUS TAX WHICH I DO NOT HAVE. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUES I AM REPORTING. THERE SHOULD BE A SAFETY RECALL ON THE STEERING SYSTEM. I'M STRUGGLING EACH DAY GETTING RIDES BACK AND FORTH TO WORK AND I NO LONGER FEEL SAFE WITH MY CHILD IN AN UNSAFE MOTOR VEHICLE THAT COULD CAUSE CRASH/COLLISION. FORD NEEDS TO TAKE RESPONSIBILITY FOR DEFECTS AND RECALL ALL FORD FOCUS 2015 SO THAT OTHERS CONSUMERS CAN GET THEIR CAR REPAIRED. AS I STATED BEFORE I ALMOST CRASHED HEAD ON DUE TO STEERING FAILURE. NOT SAFE TO DRIVE ON THE RODE.
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