NHTSA Complaint #11111052 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11111052
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	May 22, 2018
Date Filed	July 12, 2018
Mileage	34,461 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

MY CAR HAS A "SERVICE SHIFTER " MESSAGE POPPED UP AT 34461 MILEAGE GOING 65 MPH ON THE HIGHWAY JUST STRAIGHT NO TURNING NO NOTHING. THE SHIFTER LIGHTS ARE ALL LITE UP AS WEEL AND I CANNOT SEE THE MIDDLE SCREEN THAT SHOWS MY MPH IN BIG LETTERS. I CALLED JEEP STATING NOT TO WORRY ABOUT IT. TURNED CAR OFF AND TURNED BACK ON AND NO MESSAGE SECOND TIME WAS AT 36044 MILES GOING 15 MPH THROUGH A PARKING LOT AND THE SHIFTER IS ALL LITE UP AND "SERVICE SHIFTER" MESSAGE CAME BACK ON AGAIN . TURNED CAR OFF AFTER PARKING AND TURNED BACK ON AFTER A FEW HOURS AND WAS NOT ON.

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