NHTSA Complaint #11101419 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11101419
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2018
Date Filed	June 12, 2018
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE IT STARTS INTERMITTENTLY, THE 'DOOR AJAR' LIGHT IS COMING ON ' AND STAYING ON EVEN WHEN THE DOOR IS CERTAINLY CLOSED. OVER TIME THERE IS NO AMOUNT OF DOOR SLAMMING THAT CAN GET THAT WARNING LIGHT TO SHUT OFF. IT'S MOST LIKELY AN ELECTRICAL ISSUE RELATED TO THE SWITCH INSIDE THE LATCH MECHANISM. WHILE THE DOOR WILL MECHANICALLY LATCH, ISSUES WITH THE SWITCH MAKE THE DOOR APPEAR TO BE OPEN TO THE CAR'S ELECTRONIC CONTROL UNIT (ECU). IT DOESN'T MATTER IF THE VEHICLE IS IN PARK, DRIVE, NEUTRAL, REVERSE. THE LIGHT STILL REMAINS ON WHEN ATTEMPTING TO CLOSE THE DOOR. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS.

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