NHTSA Complaint #11099509 — 2011 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11099509
Vehicle	2011 FORD EXPLORER
Component	SERVICE BRAKES
Date of Incident	May 30, 2018
Date Filed	June 4, 2018
Mileage	87,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED AND THE EXPLORER HAD GONE UP A SLIGHTLY INCLINED DRIVEWAY, DOWN A HILL, THROUGH AND ALUMINUM FENCE, AND CRASHED INTO A TREE. WHEN I OPENED THE DRIVER DOOR THE GEAR SHIFTER STILL SHOWED IN PARK.

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