NHTSA Complaint #11097863 — 2016 FORD F-150

THE VEHICLE HESITATES, IDLES ROUGHLY WHEN COLD AND MAKES A KNOCKING TYPE NOISE AT IDLE WHEN HOT. THE COOLANT LEVEL HAS GONE DOWN SUBSTANTIALLY DESPITE HAVING IT SERVICED RECENTLY. WE HAVE EXPERIENCED LARGE AMOUNTS OF WATER DRIPPING FROM THE TAIL PIPE ALONG WITH THE OCCASIONAL PUFF OF THICK SMOKE. THE VEHICLE MISFIRES AND IT HAS BEEN VERIFIED BY A SCAN TOOL (MY OWN AND FORDS). FORD'S TECHNICIANS HAVE VERIFIED THE CONCERN BUT HAVE TOLD US THAT WITHOUT A HARD FAULT, THEY ARE NOT ABLE TO LOOK INTO THE PROBLEM FURTHER. THIS ISSUE HAS BEEN BROUGHT TO THEIR ATTENTION SEVERAL TIMES WITH NO RESOLUTION. WHILE IT MAY BE RELATED OR UNRELATED, THE TRANSMISSION ALSO JERKS WHEN SLOWING DOWN AND HAS A TENDENCY TO LURCH FORWARD WHEN GOING FROM 3-2-1 GEARS. THIS HAS ALSO BEEN VERIFIED BY FORD AND THEY HAVE MADE TWO ATTEMPTS USING TSB 16-0015 TO RESOLVE WITHOUT ANY IMPROVEMENT.