NHTSA Complaint #11097562 — 2010 BMW X5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11097562
Vehicle	2010 BMW X5
Component	STEERING
Date of Incident	May 9, 2018
Date Filed	May 23, 2018
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

THE ENGINE BELT IDLER PULLEY BOLT BROKE CAUSING A SUDDEN LOSS OF POWER STEERING WHEN THE SERPENTINE BELT CAME OFF THE ALTERNATOR AND POWER STEERING PUMP. THIS IS THE SAME PROBLEM ASSOCIATED WITH RECALL 12V550000 A FEW YEARS AGO. THE DEALER SAID THE VEHICLE WAS FIXED UNDER THE RECALL BUT IT WAS BEFORE I OWNED IT SO I DON'T KNOW FOR SURE. I BELIEVE THE RECALL SHOULD BE REINSTATED. THE VEHICLE WAS MOVING ON A RESIDENTIAL STREET AT LESS THAN 25 MPH AND MY MOM WAS DRIVING. IF SHE HAD BEEN GOING ANY FASTER SHE WOULD HAVE CRASHED.

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