NHTSA Complaint #11091513 — 2010 BMW X5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11091513
Vehicle	2010 BMW X5
Component	STEERING
Date of Incident	March 20, 2018
Date Filed	May 3, 2018
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

A BOLT CONNECTING THE ALTERNATOR TO THE MOTOR HAS BROKEN OFF CAUSING THE SERPENTINE BELT TO COME OFF RESULTING IN THE LOSS OF POWER STEERING. THIS ISSUE RESULTED IN A RECALL AND THE VEHICLE WAS ALLEGEDLY REPAIRED IN CALIFORNIA BACK IN 2013. HOWEVER, THIS HAS HAPPENED AGAIN AND HAS PUT THE SAFETY OF MY FAMILY AT RISK. I AM AWARE THAT THERE HAS BEEN AN INVESTIGATION THAT HAS BEEN OPENED IN ABOUT APRIL OF 2018 AND WE WANT OUR CIRCUMSTANCES TO BE INCLUDED IN THIS INVESTIGATION. BMW IS CURRENTLY REFUSING TO COVER THE REPAIRS.

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#11024812 — September 21, 2017 — TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THAT THE POWER MALFUNCTION WARNI...

#10817406 — January 2, 2016 — WHILE DRIVING THE VEHICLE ON CITY STREETS I LOST POWER STEERING AND HAD TO BRING THE VEHICLE TO A STOP. I WAS UNABLE ...

#10669882 — January 3, 2015 — WHILE DRIVING THE ENGINE LOSS POWER AND PUT THE CAR INTO NEUTRAL. ALL POWER STEERING WAS LOSS AS WELL. THANKFULLY I ...

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