NHTSA Complaint #11094138 — 2018 JEEP WRANGLER

UNINTENDED ACCELERATION: BOUGHT A 2018 JEEP WRANGLER RUBICON ON 14 MAY 2018. ON 15 MAY 2018, I BROUGHT IT TO THE CAR WASH. AFTER PULLING OUT OF THE CAR WASH ONTO TO ADJACENT ROAD, VEHICLE ACCELERATED WITHOUT ANY INTERACTION FROM MYSELF. I PRESSED THE BRAKES AND THE VEHICLE CONTINUED TO REV THE ENGINE AS I RELEASED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. I CONTINUED TO TAP AND THEM SLAM THE BRAKES TO BRING THE VEHICLE TO A HALT. ON THE VEHICLE SCREEN, IT INDICATED SOMETHING ALONG THE LINES OF "ELECTRONIC THROTTLE REQUIRES SERVICE" AND HAD THE ICON FOR THE "STOP-START" FEATURE AS DISABLED WITH AN EXCLAMATION POINT. AFTER GETTING THE VEHICLE UNDER CONTROL AND OUT OF TRAFFIC, I WAS ABLE TO CYCLE THE ENGINE BY POWERING OFF. THE PROBLEM DID REPLICATE. BUT I BROUGHT IT DIRECTLY TO THE DEALERSHIP, WHERE THEY DIAGNOSED FAULTS (BUT UNAWARE OF THOSE FAULTS.) I RECEIVED POOR SERVICE FROM GATOR CHRYSLER JEEP WHO SAID THEY'D LOOK AT IT BUT IT WAS MOST LIKELY A CRUISE CONTROL ISSUE (NOT TRUE AS THE VEHICLE STARTED UNDER 20 MPH AND TAPPING THE BRAKES DID NOT STOP THE ACCELERATION.) VEHICLE IS CURRENTLY BEING EXAMINED AT BONIFACE-HIERS JEEP.