NHTSA Complaint #11093556 — 2010 FORD FUSION HYBRID
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11093556 |
| Vehicle | 2010 FORD FUSION HYBRID |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 61,603 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I PARKED MY CAR ON THE DRIVEWAY YESTERDAY AND WHEN I WENT OUT TO USE IT TODAY I CAN NOT TURN THE STEERING WHEEL. DASH SHOWS "POWER STEERING ASSIST FAULT". AFTER INVESTIGATION ON THE INTERNET, I SEE NUMEROUS COMPLAINS AND LAWSUITS REGARDING THIS EXACT ISSUE. THANK GOD I WAS NOT DRIVING THE VEHICLE WHEN THE STEERING ASSEMBLY FAILED. I UNDERSTAND FORD HAS VOLUNTARILY RECALLED MODEL YEARS 2011 THROUGH 2013 TO REPAIR THIS ISSUE, HOWEVER MY 2010 VIN WAS NOT INCLUDED. APPARENTLY REPLACEMENT OF THE FAILED PS ASSEMBLY IS THE ONLY OPTION AND THE COST IS OVER $2,000. EVEN AFTER REPLACEMENT, I DON'T FEEL CONFIDENT THE ISSUE WON'T HAPPEN AGAIN BASE ON NUMEROUS USER COMMENTS THAT HAD THEIR CARE REPAIRED. I BELIEVE THE NHTSA IS INVESTIGATING THIS ISSUE AND HAS OVER 850 FILED COMPLAINTS. WHAT IS THE STATUS OF THAT INVESTIGATION?
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