NHTSA Complaint #11084235 — 2018 FORD F-150

THE 2018 F-150 TRUCK WAS PURCHASED BRAND NEW AND AFTER APPROXIMATELY 800 MILES THE TRUCK'S STEERING STARTED TO PULL TO THE LEFT AND THEN TO THE RIGHT. THE DIRECTION OF STEERING PULL SEEMS TO SWITCH DEPENDING ON THE LAST TURN MADE OR THE DIRECTION OF THE TRUCKS BODY ROLL, BUT ALSO CHANGES DIRECTION RANDOMLY. THE STEERING WHEEL NEEDS CONSTANT INPUT FROM THE DRIVER IN ORDER TO DRIVE STRAIGHT OR ELSE THE TRUCK WILL BE IN THE OTHER LANE OR OFF THE ROAD. THIS ISSUE HAPPENS ON THE INTERSTATE HIGHWAY AT SPEEDS OF 65 MPH AND ALSO ON LOCAL ROADS AT SPEEDS OF 25 MPH. THE ROAD COULD BE STRAIGHT OR CURVED AND THE STEERING WILL CONSTANTLY PULL THE VEHICLE LEFT OR RIGHT AND SEEMS TO PERIODICALLY SWITCH DIRECTIONS. FORD MOTOR CO. HAS BEEN NOTICED MULTIPLE TIMES AND REFUSES TO ACKNOWLEDGE THE ISSUE. THREE DIFFERENT CERTIFIED FORD TECH, AT TWO DIFFERENT DEALERSHIPS, HAVE DRIVEN THE VEHICLE AND SAID THERE WAS A PROBLEM. HOWEVER, THE MANUFACTURER WILL NOT ADMIT THERE IS AN ISSUE OR EVEN ATTEMPT TO FIX THE PROBLEM. FORD MOTOR CO. CLAIMS ALL OF THEIR 2018 F-150 DRIVE THIS WAY. THEIR ADVICE TO ME WAS "KEEP YOUR HANDS ON THE WHEEL AND THE TRUCK WILL GO STRAIGHT". OF COURSE IF DRIVER FIGHTS THE STEERING WHEEL PULLING LEFT AND RIGHT CONSTANTLY, THE TRUCK WILL GO STRAIGHT. THE DRIVER OBVIOUSLY WILL TRY TO KEEP THE TRUCK IN IT'S LANE TO AVOID AN ACCIDENT. IF WHAT FORD MOTOR CO. CLAIMS IS TRUE, THAT ALL THEIR 2018 F-150 DRIVE THIS WAY, THEN THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE INVESTIGATED. FORD MOTOR CO. SHOULD BE EMBARRASSED WITH HOW THE COMPANY TREATS THEIR CUSTOMERS AND ALSO SHOULD BE CONCERNED WITH HAZZARDOUS VEHICLES THEY ARE PUTTING ON THE ROADS. BUYER BE AWARE!