NHTSA Complaint #11073103 — 2016 MAZDA CX-5 STRUCTURE:BODY

Complaint Details

ODI Number	11073103
Vehicle	2016 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	January 23, 2018
Date Filed	February 15, 2018
Mileage	5,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE PASSENGER SIDE MIRROR FOLDED IN BY ITSELF WHILE I WAS DRIVING MY MAZDA 2016 CX-5 ON A LOCAL CITY STREET AT ABOUT 15 MPH. THE PLASTIC OUTSIDE HOUSING OF THE MIRROR POPPED OUT AND FELL ONTO THE ROAD. I RETRIEVED THE TRIM PIECES OF THE HOUSING BUT ONE PIECE OF TRIM WAS CRACKED. I REINSERTED THE TRIM AND TAPED UP THE CRACKED PIECE. MAZDA SAYS IT DOES NOT SELL THE REPLACEMENT PIECE OF TRIM AND WANTS TO REPLACE THE WHOLE MIRROR FOR A COST OF $500.

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