NHTSA Complaint #11066948 — 2018 CHRYSLER PACIFICA SEATS

Complaint Details

ODI Number	11066948
Vehicle	2018 CHRYSLER PACIFICA
Component	SEATS
Date of Incident	February 2, 2018
Date Filed	February 5, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

3RD ROW PACIFICA SEATS HAVE A BUTTON TO RECLINE SEATS BACK AND FORWARD WITHIN REACH OF CHILDREN IN CAR SEATS WHICH CAUSES CAR SEATS TO BECOME LOOSE AND NO LONGER INSTALLED PROPERLY. THIS IS A FAMILY VEHICLE AND I AM CONCERNED THIS WILL CAUSE INJURY BECAUSE THERE IS NO WAY TO DISABLE OR CHILD LOCK THE SEAT RECLINE. ATTEMPTS TO CONTACT THE DEALERSHIP AND CHRYSLER CUSTOMER SERVICE HAS LED TO NO IMMEDIATE RESOLVE OR ACKNOWLEDGMENT THAT THIS COULD CAUSE INJURY TO CHILDREN IN CAR SEATS. THE BUTTON IS AVAILABLE FOR USE WHILE THE CAR IS IN MOTION OR PARKED.

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