NHTSA Complaint #11061553 — 2015 FORD EDGE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11061553 |
| Vehicle | 2015 FORD EDGE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,885 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
WHILE DRIVING THE RMPS ALL OF THE SUDDEN INCREASED RAPIDLY (I HAD MY FOOT ON THE ACCELERATOR TRAVELING AROUND 50 MPG) AS THE VEHICLE CONTINUED TO SLOW. THE VEHICLE THEN STARTED TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS (HAD A FULL TANK). I PULLED OVER THEN STARTED OUT AGAIN. THEN I REALIZED IT WAS THE TRANSMISSION. I RELUCTANTLY WENT INTO FIRST, SMOOTHED INTO 2ND THEN FELT LIKE IT TOTALLY SKIPPED 3RD BEFORE SETTLING INTO 4TH. I HAVE 6 YEARS. TRAVELING AROUND 60-70 WAS FINE. IT WAS THE LOWER GEARS WHEN STARTING FROM A STOP THAT WAS GIVING ME ISSUES. I NEED TO ADVISE YOU THAT THIS IS A 2015 MODEL WITH ONLY 12,885 MILES ON IT WHEN 3RD AND 5TH GEAR 'DROPPED OUT' OF MY TRANSMISSION. THIS IS WHAT THE LICENSED FORD MECHANIC ADVISED ME. I'M VERY UPSET BECAUSE IT'S STILL UNDER WARRANTY AND FORD WILL ONLY FIX THE BROKEN PARTS AND NOT THE WHOLE TRANSMISSION. ONLY 12,885 MILES AND I BOUGHT IT USED - I'VE ONLY HAD IT FOR 3 MONTHS AT THIS POINT.
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