NHTSA Complaint #11061526 — 2014 FORD ESCAPE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MILL FORD, 801 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VEHICLE WAS NEW TO EXPERIENCE THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.