NHTSA Complaint #11473089 — 2014 FORD ESCAPE
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11473089 |
| Vehicle | 2014 FORD ESCAPE |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have owned this Ford for 3 years now. It uses coolent excessively and I have replaced many parts. The Catalyic Converter went out, all motor mounts, font and rear suspension, engine burp valve, faulty throttle body, fried drivers side bulb socket, wiper arms stripped, weather stipping corroding on windshield near hood, front window cracked and damaged, coolent temperature control sensor and firmwware update not automated and dealer charges $250 to update car software for engine improved performance. Sluggish, bogging and unresponsive car until software update and throttle body repair. All around a lemon for as many parts I've put on in a short amount of time. I've spent over $3300 on parts alone. The dealer in Upland services the cars oil but fails to fill the fluids, spills oil on my spark plugs and ruins the fasteners to the skid plate by over torqueing them. It has been the worst car experience of my life and I've never had to replace so many parts in so short of time. I drove a 1974 Nova around for 20 years and still haven't replaced as many parts. This is ridiculous and predatary of Ford to put out cars with these many short term problems on them. Literally evering is going bad after 100k miles. I read post after post of people needing new engines and transmissions because of Fords incompetience. I just got a recall for the Transmission which means the car is unsafe to drive and Ford does not have the ability to fix it until the end of the year. Without a rental or replacement car I am risking my life driving this vehicle and the integety of the tranmissions. So if the tranmissison breaks before the recall is able to fixed then what happens then. Is it now a complicated legal matter where attorny's mitigate the age of the vehicle vs their incompetience. Ordering parts with Ford is a nightmare. They sometimes send the wrong parts and leave it up to the dealers to do the return or not. So it takes weeks between calling back and forth with Ford.com parts.
Related Complaints for the 2014 FORD ESCAPE
Other SUSPENSION Complaints
#11668981
While doing oil change, I realized car has rear seal oil leak. Transmission experiences slippage in cold weather. Car...
#11526324
May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me...
#11509011
I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape ...
#11390646
A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER RE...
#11343047
DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER T...
Recent Complaints for the 2014 FORD ESCAPE
#11719298
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, caus...
#11718968
ENGINE
At less than a thousand miles after purchasing the vehicle the Coolant has begun intruding into the cylinder wall and...
#11717862
ELECTRICAL SYSTEM
[XXX] No accidents thank God no accidents have occurred. The vehicle was not starting and the Ford Dealership ulti...
#11717830
ENGINE
[XXX] *PERSISTENT LOW COOLANT - REQUIRING CONSTANT TOPPING OFF THE COOLANT FLUID * ENGINE OVERHEATING * ODOR OF COOL...